Doorstep Banking (DSB)

Doorstep banking (DSB) services mean cash delivery and/or collection to/from final businesses, by means of direct commercial agreement with us, guaranteeing independence from bank and allowing bank deposit changes according to internal customer needs. Customers include a wide range of demand industries: Government organisations, public transport, malls, hospitality, logistics, e-commerce, retail, outlets, shops, cinemas, tolls, pharmacies, insurance, liquor shops, etc.

SIS-Prosegur has been through SISCO, our full-subsidiary, the pioneer of doorstep banking services in India, and because of that acquired and has maintained nationwide reputation for reliability and security, guaranteeing peace of mind to our clients while managing their cash.

Service implies beyond the cash delivery or collection, on-site counting verification, cash processing, cash vaulting, cash merging, bank deposit (on same or next day) either bank transfer through RTGS/NEFT across India. Cash is collected in tampered proof sealed bags with a unique seal number and is opened one by one under CCTV surveillance at the cash processing area of our vault. Cash is verified for counterfeits, shortages and mutilated notes. Once the cash is verified then is merged denomination wise in packets of 100 and bundles of 1000 pieces and deposited in our vaults within corresponding bank’s bin.

SIS-Prosegur services more than 25,000 cash collection/delivery points on behalf of our clients and deposit it in their respective bank accounts driven by our own technology SOL mobile, which helps control operations and cash visibility and automation to our customers.

SOL mobile for DSB services allows full cash traceability through bar/QR code reading and management through the entire cash chain, push sms and email notifications of cash collections/deliveries, and imaging capturing of proof of collection/delivery.

Highlights

Technology Driven DSB Operations

In house technology - mobile application (SOL mobile) and customized bar/QR code traceability for cash pickup supported on android/IOS, offering immediate notification by sms/email of the cash collection/delivery.

Trained and Verified Crew

Screened and well-trained crew.

Route Strategy

Alternate route strategy followed for security purpose.

GPS and CCTV System

GPS tracking with online surveillance and recording.

Traceability

Use of tampered proof bags with bar code seals for full cash traceability.

Management Process

Comprehensive insurance coverage throughout the whole cash value chain.